As we know, people talk more about bad experiences than good. In the recruitment industry, by far the biggest complaint is the experience a candidate had during an interview process. More specifically, the lack of feedback to candidates who weren’t successful at various stages. There seems to be a growing dissatisfaction felt by job seekers.
Starting a business is mentally tough. People think about every excuse possible not to get started. It’s not the right time or the business plan is not perfect. If we sit around long enough, we can dream up anything. What you find is that it’s the people that take action who are the ones most likely to succeed. You’re never quite ready for the situations that happen when you run a business.
While deploying capital is hard, dealing with people is even harder. Success as a business leader depends more on your ability to acquire and maximise human talent than any other skill. Many of the CEOs we speak to, admit they need to make more of an investment in people. All agree its important that they get this right, and ensure it is closely monitored and measured.
The world seems to be travelling at record speed towards a world of robots and automation. But where do humans fit in? Conversations with people often revolve around where their profession is headed and what skills are needed to be relevant in the future. Actuaries are no different.